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25 Facts About Gary Loveman

1.

Gary Loveman was the CEO of Caesars Entertainment Corporation for 12 years until stepping down on June 30,2015, amidst a bankruptcy and restructuring.

2.

Gary Loveman was then president of Aetna's Consumer Health and Services division from October 2015 until January 2018.

3.

Gary Loveman grew up in Indianapolis, Indiana as the youngest of three siblings.

4.

Gary Loveman's father was a factory worker at Western Electric and his mother a homemaker.

5.

Gary Loveman went on to attend Wesleyan University where he earned a bachelor's degree in economics in 1982.

6.

Gary Loveman launched a side career as a speaker and consultant after a 1994 paper he co-authored, titled "Putting the Service-Profit Chain to Work", attracted the attention of companies including Disney, McDonald's, and American Airlines.

7.

In 1997, Gary Loveman sent a letter to Phil Satre, the then-chief executive officer of Harrah's Entertainment, in which he offered advice for growing the company.

8.

Gary Loveman again began to consult for Harrah's, and in 1998 he was offered the position of chief operating officer.

9.

Gary Loveman initially took a two-year sabbatical from Harvard to take on the role, at the end of which Loveman decided to remain with the company.

10.

Gary Loveman established a rewards program for Harrah's employees of all levels, based on customer satisfaction.

11.

Gary Loveman served as Harrah's Entertainment's chief operating officer until 2003.

12.

In 2003, Gary Loveman became chief executive officer of Harrah's, replacing Phil Satre.

13.

Gary Loveman cut costs and renegotiated the company's maturing debt to avoid defaulting.

14.

In 2010, Gary Loveman oversaw Harrah's transition to the name Caesars Entertainment Corporation and led an effort to take the company public again.

15.

Gary Loveman successfully completed an initial public offering in 2012, selling approximately two percent of its shares.

16.

Gary Loveman helped to launch Caesars' online gambling operation in Nevada in September 2013.

17.

Gary Loveman announced in February 2015 that he was going to step down from his post as CEO.

18.

Gary Loveman became an executive vice president of Aetna and president of its Consumer Health and Services organization, Healthagen, in October 2015.

19.

Gary Loveman is a member of the board of directors of the Boston Celtics, of which he acquired a minority stake in 2007.

20.

Gary Loveman served on the board of directors at FedEx, Coach, Inc and of the American Gaming Association, of which he previously served as chairman, from 2007 to 2009.

21.

Gary Loveman was chairman of the Business Roundtable's Health and Retirement Committee.

22.

Gary Loveman was previously a member of MIT's Department of Economics' visiting committee.

23.

Gary Loveman is on the board of trustees of Boston Children's Hospital.

24.

Gary Loveman's career was the subject of a Stanford Graduate School of Business case study in 2003, and he was recognized as the "best CEO" in the gaming and lodging industry by Institutional Investor magazine in 2004,2005,2006 and 2007.

25.

In 2013, Gary Loveman was inducted into the American Gaming Association's Gaming Hall of Fame and awarded the Education Hero Award by the Las Vegas-based Public Education Foundation.