Organizational dissent is the "expression of disagreement or contradictory opinions about organizational practices and policies".
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Organizational dissent is the "expression of disagreement or contradictory opinions about organizational practices and policies".
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Since dissent involves disagreement it can lead to conflict, which if not resolved, can lead to violence and struggle.
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However, recent studies have shown that Organizational dissent serves as an important monitoring force within organizations.
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Furthermore, Eilerman argues that the hidden costs of silencing Organizational dissent include: wasted and lost time, reduced decision quality, emotional and relationship costs, and decreased job motivation.
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Management which models the use of articulated Organizational dissent contributes to the use of articulated Organizational dissent among its employees.
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However, a supervisor must keep in mind that expressing Organizational dissent can be very difficult and uncomfortable for lower-level managers and employees.
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In 2002, Kassing's research found upward Organizational dissent can be beneficial to both the organization and the individuals involved.
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Upward Organizational dissent serves as an important monitoring force and allows the organization to identify problems and issues before they become damaging.
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Employees who express upward Organizational dissent seem more satisfied, to have better work relationships, and to identify with their organization.
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However, when used to express Organizational dissent regarding unethical practices it is considered active–constructive since the Organizational dissent is issue driven.
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Organizations need to realize that internal Organizational dissent is not itself a crisis, but rather priceless insurance against disaster.
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