27 Facts About Zomato


Zomato is an Indian multinational restaurant aggregator and food delivery company founded by Deepinder Goyal and Pankaj Chaddah in 2008.

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Zomato provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities.

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In January 2015, Zomato acquired Seattle-based restaurant discovery portal Urbanspoon, which led to the firm's entry into the United States and Australia.

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Zomato started its food delivery service in India in 2015, initially partnering with companies such as Delhivery and Grab to fulfill deliveries from restaurants that did not have its own delivery service.

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Later that year, it introduced a paid membership program called Zomato Gold using which subscribers could get offers and discounts on dining and food delivery at Zomato's partner restaurants.

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In February 2018, Zomato became a unicorn startup after raising 200 million from Ant Financial at a valuation of 1.

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In May 2020, Zomato began delivering alcohol in West Bengal, Jharkhand and Odisha after obtaining the permission of the governments in these states.

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In May 2020, Zomato further laid off 520 employees due to the COVID-19 pandemic.

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Zomato closed operations of Zomato Market in June 2020 as demand for food delivery recovered and grocery delivery business "was not scalable".

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In July 2021, Zomato went public, opening its Initial public offering at a valuation of over 8 billion.

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Later in 2021, Zomato improved it's ranking at Fairwork India Ratings 2021 and scored 3 out of 10.

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Zomato reentered grocery delivery space with a pilot launch in July 2021, allowing users to place orders from neighbourhood stores under a marketplace model.

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Between 2010 and 2013, Zomato raised approximately from Info Edge India, giving Info Edge India a 57.

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In November 2014, Zomato completed another round of funding of 60 million at a post-money valuation of ~US$660 million.

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Zomato had raised an additional $150 million from Ant Financial earlier in 2018.

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In September 2020, Zomato raised $62 million from Temasek, after previously committed capitol from Ant Financial never came through.

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In October 2020, as part of a Series J round of funding, Zomato raised $52 million from Kora, a US-based Investment firm.

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In February 2021, Zomato raised 250 million from five investors, including Tiger Global Management, at a valuation of 5.

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Zomato fixed the issue within 48 hours of it becoming apparent.

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On 15 October 2015, Zomato changed business strategies from a Full-Stack market to an Enterprise market.

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Zomato confirmed that names, email addresses, and encrypted passwords were taken from its database.

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Zomato reassured affected customers that no payment information or credit card details were stolen.

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Zomato said the security measures it uses to ensure the stolen passwords cannot be converted back into normal text, but it still urged users who use the same password on other services to change them.

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In July 2019, Zomato received a customer complaint that he was assigned a non-Hindu delivery boy for his food order in Jabalpur and had asked Zomato to provide a Hindu delivery boy.

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The customer alleged that Zomato had refused to change the rider after which he asked to cancel the order.

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Zomato claimed he delivered her food very late and they both argued and had a verbal duel and then the delivery executive hit her on the nose and escaped.

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Zomato temporarily suspended Kamraj and paid for Hitesha's treatment and legal charges for Kamraj.

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