Costa Coffee is a British coffeehouse chain with headquarters in Dunstable, England.
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Costa Coffee was founded in London in 1971 by Sergio Costa as a wholesale operation supplying roasted coffee to caterers and specialist Italian coffee shops.
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Sergio Costa founded a coffee roastery in Fenchurch Street, London, in 1971, supplying local caterers.
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In December 2009, Costa Coffee agreed to acquire the Polish chain Coffeeheaven for £36million, adding 79 stores in central and eastern Europe.
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In 2022, Costa Coffee discontinued the Costa Book Awards that Whitbread had started 51 years earlier.
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Costa Coffee branches sell hot and cold drinks, sandwiches, cakes and pastries, and snacks.
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Costa Coffee employs Gennaro Pelliccia as a coffee taster, who had his tongue insured for £10m with Lloyd's of London in 2009.
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Costa Coffee planned to expand to hospitals, universities and transport interchanges.
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On 19 August 2019, Costa Coffee attracted media attention due to claims of unfair deductions from the pay of its employees.
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Claims of unfair deductions were triggered by a Twitter post suggesting that staff at a Costa Coffee store were forced to reimburse money lost to scammers who came into the store.
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Costa Coffee has been the sponsor of the Costa Book Awards since 2006.
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