Crazy John's was a mobile phone retail chain in Australia started by Turkish Australian businessman John Ilhan.
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Crazy John's was a mobile phone retail chain in Australia started by Turkish Australian businessman John Ilhan.
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Crazy John's was the largest independent phone retailer in Australia, employing more than 400 people with more than 600 retail stores.
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Originally a dealer of Telstra Mobile, Crazy John's became a Mobile Virtual Network Operator through the Vodafone Australia network, dealing directly with customers and offering its own competitive mobile phone deals and plans.
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Crazy John's opened its first store in Brunswick, Victoria, in 1991.
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Name Crazy John's came about through people constantly telling Ilhan his marketing ideas were "crazy", and the name stuck.
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Crazy John's came to prominence when it was the first company in Australia to offer $1 mobile phones.
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The remaining 21 Crazy John's premises are to be re-branded as Vodafone Australia stores.
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Crazy John's was originally a dealer for Telstra Mobile, Australia's largest mobile telecommunications provider, with 900,000 customers providing close to 10 percent of Telstra's mobile revenue.
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Crazy John's claimed that Telstra's accounting system, MICA, used to bill its 8 million subscribers, was not able to provide the information required to produce an accurate bill and, therefore, support their payback demand.
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However, Crazy John's was able to make the payment, and the situation reversed: instead of financially forcing the dealer to negotiate, Telstra was in a position of being sued and required to justify its $21 million demand, which Crazy John's believed it could not do.
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On 1 July 2007, Crazy John's made the transition towards becoming a Mobile Virtual Network Operator through the Vodafone network.
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Crazy John's agreed to limit the amount of customer information it can use after its contract ended.
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