68 Facts About Telstra Mobile


Telstra Mobile is the largest wireless carrier in Australia, with 18.

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Telstra Mobile has a long history in Australia, originating together with Australia Post as the Postmaster-General's Department upon federation in 1901.

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Telstra Mobile has transitioned from a state-owned enterprise to a fully privatised company and has recently focused on diversified products and emerging technologies.

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Telstra Mobile has faced competition since the early 1990s from Optus and a number of smaller providers.

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Telstra Mobile once retained ownership of the fixed-line telephone network, but since the nationwide upgrade to the National Broadband Network, the Australian Government now has legal ownership of these lines since 2007, though Telstra Mobile has played a big part in this upgrade supplying resources to the Government on the new network.

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NBN Co Limited signed a definitive agreement with Telstra Mobile on, estimated to be worth post-tax net present value, building upon the signing of a financial heads of agreement a year beforehand.

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Telstra Mobile agreed to "disconnect" its Internet customers from the copper and hybrid fibre-coaxial networks in areas where FTTP has been installed, and agreed to lease dark fibre, exchange space and ducts to NBN Co.

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Under the leadership of David Thodey, Telstra Mobile embarked upon a transformation agenda to become more sales and service focused.

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In 2014, Telstra Mobile was named "most respected company" by the Australian Financial Review newspaper.

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In July 2011, Telstra Mobile Digital launched "CrowdSupport", an online forum to crowd source customer service.

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In October 2011, Telstra Digital announced a new mobile smartphone optimised version of its website.

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In November 2011, Telstra Digital launched an iPhone app on a trial basis as well as a new online mobile phone shop.

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In February 2013, Telstra Mobile introduced the ability to pay its bills via PayPal.

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In March 2014, Telstra Mobile announced a new digital development program called "Digital First" with a stated aim to conduct 65 to 70 percent of its transactions online.

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Telstra Mobile published a white paper sharing some key metrics of its digital program:.

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In September 2014, Telstra Mobile announced the opening of a "Digital Transformation Centre" in Sydney to design and built new digital tools for its service systems.

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Telstra Mobile owns and operates a series of retail stores known as Telstra Mobile Stores.

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In February 2011, Telstra Mobile announced the creation of an additional 100 retail stores within three years.

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In 2013, Telstra Mobile was assessed as Australia's third most valuable brand, after Woolworths and BHP Billiton.

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In 2016 Telstra Mobile became Australia's most valuable brand, which it maintained in 2017.

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Telstra Mobile was a major sponsor of the V8 Supercars car racing championship through its BigPond brand and directly sponsored the Sydney Telstra Mobile 500 event, the final round of the series held at Sydney Olympic Park.

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Telstra Mobile had naming rights to the Docklands Stadium in Melbourne from 2000 until 2009.

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Telstra Mobile is the naming rights sponsor of the National Rugby League Premiership.

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Since then, Telstra Mobile shares have risen to $5 per share in December 2013 and $6 per share in December 2014.

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Amid the global pandemic crisis of the coronavirus in 2020, Telstra Mobile was one of three companies of the ASX 200 to gain in the week starting 15 March.

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In September 2013, Telstra Mobile launched a new health business unit – Telstra Mobile Health and hired Shane Solomon as the head.

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In September 2016, Telstra Mobile Health was awarded a $220m government contract amidst claims of "lack of transparency".

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On 19 February 2015, Telstra Mobile announced that CEO David Thodey would retire on 1 May 2015 and be replaced by successor Andy Penn.

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On 14 March 2016, Telstra Mobile ended their talks between the company and the Philippine-based conglomerate San Miguel Corporation for a planned joint telecommunications venture in the Philippines due to several factors.

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In 2016, Telstra Mobile suffered a series of network outages for which the company apologised.

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In June 2018, Telstra Mobile announced its Telstra Mobile2022 Strategy designed to face into headwinds from the NBN rollout and return the business to growth.

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InfraCo opened its dark fibre network across six Australian state capitals in February 2021 Telstra Mobile said the dark fibre network would open up a wealth of capabilities and control for its targeted audience of network operates and service providers such as global carriers, data centre operators, internet service producers and over the top providers.

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In February 2021, Telstra Mobile announced plans to take back full ownership of its 337 retail stores.

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At the time of the announcement Telstra Mobile owned and operated 67 of its stores, Vita Group owned and operated 104 stores, and the remaining 166 were operated by individual licensees.

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On 30 March 2022, Telstra Mobile announced that Vicki Brady will become the new chief executive officer effective 1 September 2022.

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Telstra Mobile is Australia's incumbent and largest provider of fixed-line services.

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Telstra Mobile owns and maintains the majority of Australia's public telephones.

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In 2006, Telstra announced it would remove many of the phones, citing vandalism and the increasing adoption of mobile telephones.

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Telstra Mobile is Australia's largest mobile telephone service providers, in terms of both subscriptions and coverage.

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Telstra Mobile services are available in post-paid and prepaid payment types, known as Telstra Pre-Paid .

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In 1981, Telstra was the first company to provide mobile telephony services in Australia.

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Telstra Mobile Wholesale provides operational support for its customers, and facilities for international customers such as International Data Transport and IP Transport.

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Telstra Mobile installed the first DSLAMs in exchanges prior to 2000, and began wholesaling access in late 2000.

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Telstra Mobile Wholesale has a comprehensive network of ADSL DSLAMs and allows competitors access to each Telstra Mobile DSLAM at up to ADSL2+ speeds if available, and at ADSL1 speeds should 2+ be unavailable.

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Telstra Mobile provides internet services for personal and business clients, through its internet service provider, BigPond.

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In January 2009, Telstra Mobile was ranked as the top Australian ISP in terms of performance by Epitiro.

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Telstra Mobile owned and operated the largest cable internet Hybrid Fibre cable network in Australia.

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On 6 February 2008, Telstra Mobile announced that it would activate high-speed ADSL2+ broadband in a further 900 telephone exchanges serving 2.

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On 10 June 2008, it was announced that Telstra Mobile was in discussions with some wholesale customers in reference to wholesaling ADSL2+ services.

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In October 2013 Telstra launched "Belong", a low-cost mobile and internet service provider.

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Telstra Mobile sell Foxtel's "iQ digital-video-recorder" to customers in Foxtel's service area .

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MOG, a subscription online music service and blog network, announced a partnership with Telstra Mobile offer their product in Australia – the first region outside of the United States to have access.

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Telstra Mobile BigPond owned and operated a number of virtual islands in the online game Second Life for approximately three years.

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In 2011, Telstra Mobile launched "Blurtl", a Facebook application that allows the user to leave audio messages on their Facebook walls.

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On 20 March 2019, Telstra Mobile denied access to millions of Australians to the websites 4chan, 8chan, Zero Hedge, and Liveleak as a reaction to the Christchurch mosque shootings.

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April 2014: Telstra introduced a mobile broadband device from Huawei with LTE Advanced capability.

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September 2016: Telstra Mobile conducts the first live 5G trial in Australia with Ericsson, demonstrating 5G capabilities in a real world environment, including speed and beam steering tests.

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In 2005, Telstra announced a plan to upgrade its ageing networks and systems; which includes a new 3G network to replace the then current CDMA mobile network.

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Network is currently used for BigPond's wireless broadband service and Telstra Mobile, which is Australia's largest mobile telephone service provider, in terms of both subscriptions and coverage.

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The efficiency of the Next G network and its coverage has been challenged and scrutinised since its launch, requiring Telstra Mobile to go back to areas with average coverage, particularly rural towns to improve its coverage footprint.

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Telstra Mobile closed the network nationally during the early morning hours of 29 April 2008.

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In January 2016, Telstra Mobile announced its acquisition of cloud service provider Kloud.

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Since the Australian telecommunications industry was deregulated in the early 1990s, Telstra Mobile has managed to remain the largest provider of telecommunications services despite the emergence of rivals Optus and TPG Telecom.

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In early 2011, Telstra successfully extended its market share lead by discounting its mobile phone products.

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Telstra Mobile has over 200 subsidiary businesses as of 30 June 2016.

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In January 2007 Telstra Mobile launched WotNext, a video-publishing website that allowed users to upload videos.

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Government probe determined that Telstra Mobile had security measures in place to protect customer personal information involved in mail campaigns.

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Commissioner determined that Telstra Mobile had acted "immediately" to prevent further breaches, notify customers, and review its data security practices.

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