Empirix Inc is a privately held company which designs and manufactures service assurance testing and monitoring equipment for IP-based communications networks such as Voice-over-Internet-Protocol, IP Multimedia Subsystem -based, next generation network and 4G wireless networks.
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Empirix offers enterprise and carrier grade products as well as quality assurance products for network equipment manufacturers.
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Empirix started by developing test systems for enhanced telecom services, but later moved into VoIP, then a new communication technology.
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On June 6,2008, Empirix sold its e-TEST suite, a set of Web application testing products, to Oracle.
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Empirix then focused on developing products for testing and monitoring voice quality, contact center equipment and enterprise communications networks as well as carrier grade products for mobile, cable and telecom operators.
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In March 2010, Empirix helped found the Network Test Automation Forum to promote interoperability and develop test automation standards in a collaborative, open and transparent manner.
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In November 2013, Empirix was acquired by Thoma Bravo LLC, a private equity partnership.
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Empirix adapted the Hammer test technology to provide on-going monitoring for in-production contact centers, enterprise communications systems as well as telecommunications, cable and mobile operators.
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Empirix's partners include Accenture, Avaya, Genesys, IBM, Cisco Systems, Intervoice, Nuance Communications, and Sonus.
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Empirix has published a book about testing and monitoring IMS subsystems and services entitled “Ensuring a Quality IMS Experience: A Practical Guide to Testing and Monitoring IP Multimedia Subsystem and Services.
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Empirix sponsored the “Companies Unifying the Conversational Contact Center” survey and report created by Opus Research.
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