15 Facts About ISO 9000

ISO 9000 family of quality management systems is a set of standards that helps organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service.

ISO 9000 was first published in 1987 by the International Organization for Standardization.

Naveha and Marcus claimed that implementing ISO 9000 9001 led to superior operational performance in the US automotive industry.

ISO 9000 series are based on seven quality management principles.

ISO 9000 9001:2015 Quality management systems — Requirements is a document of approximately 30 pages available from the national standards organization in each country.

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Only ISO 9000 9001 is directly audited against for third-party assessment purposes.

Standard no longer specifies that the organization shall issue and maintain documented procedures, but ISO 9000 9001:2015 requires the organization to document any other procedures required for its effective operation.

ISO 9000 standard is continually being revised by standing technical committees and advisory groups, who receive feedback from those professionals who are implementing the standard.

ISO 9000:1987 had the same structure as the UK Standard BS 5750, with three "models" for quality management systems, the selection of which was based on the scope of activities of the organization:.

ISO 9000:1987 was influenced by existing US and other Defense Standards, and so was well-suited to manufacturing.

ISO 9000:1994 emphasized quality assurance via preventive actions, instead of just checking final product, and continued to require evidence of compliance with documented procedures.

ISO 9000 9001 is supplemented directly by two other standards of the family:.

Effectiveness of the ISO 9000 system being implemented depends on a number of factors, the most significant of which are:.

The quality principles in ISO 9000:2000 are sound, according to Wade and Barnes, who says that "ISO 9000 guidelines provide a comprehensive model for quality management systems that can make any company competitive".

Dalgleish cites the "inordinate and often unnecessary paperwork burden" of ISO 9000, and says that "quality managers feel that ISO 9000's overhead and paperwork are excessive and extremely inefficient".