Virgin Plus is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada.
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Virgin Plus is a provider of postpaid and prepaid wireless voice, text and data communications services throughout Canada.
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Virgin Plus calls its customers 'Members' and offers a Member Benefits program, which provides its customers with special offers, discounts, and VIP experiences.
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Virgin Plus Mobile launched in Canada on March 1,2005 as a mobile virtual network operator using the Bell Mobility network.
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Since its launch, Virgin Plus Mobile has used edgy and controversial advertising, leading to demands for an apology, requests to cease and desist the advertising, and even boycotts.
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Virgin Plus launched HSPA+ with several phones, including the BlackBerry Bold 9700, BlackBerry Curve 8530, the iPhone 3G, iPhone 3GS, MiFi and Samsung M330.
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Later that year, in order to imitate Koodo Mobile's pricing, Virgin Plus Mobile reduced Canadian long-distance charges, eventually eliminating them altogether.
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On November 6,2013, Virgin Plus Mobile became Wireless Code of Conduct compliant before the deadline given to all mobile carriers in Canada by the Canadian Radio-Television and Telecommunications Commission.
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Virgin Plus offers smartphones from the following manufacturers, available on the HSPA+ and LTE network.
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Virgin Plus offers eSIM to their customers to connect and access their network.
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Virgin Plus never charged for received messages, and this practice remains effective to this day.
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For example, Virgin Plus eliminated talk time discounts previously available for customers who talked for more than five minutes in a day.
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Virgin Plus still has a few minor distinctions which make some of its plans unique.
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For example, Virgin Plus's plans allowed Members to choose either the caller ID and voicemail calling features or the SMS and MMS messaging features.
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Virgin Plus TV is a television and Internet service bundle that launched on July 14,2020.
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Virgin Plus TV is accessed through an app, as opposed to a set-top box.
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Since 2010, Virgin Plus offers a "Member Benefits" loyalty program to Members.
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Virgin Plus offers Members the opportunity to enter contests on the Member Benefits webpage to win VIP experiences at these events.
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