25 Facts About Arvato

Arvato is a global services company headquartered in Gutersloh, Germany.

The history of Arvato goes back to the printing and industry services division of Bertelsmann; the current name was introduced in 1999.

Today, Arvato is one of eight divisions of Bertelsmann, the media, services and education group.

In 2016, Arvato had about 68,463 employees and an overall turnover of 3.

The name Arvato was a neologism with no special meaning.

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Arvato restructured its business in divisions for printing, distribution and logistics services, as well as storage media and information technology.

One of the first clients was the district of East Riding of Yorkshire where Arvato managed local taxes and welfare payments, for example.

Especially in Germany, Arvato won more clients for this division, including publishing houses as well as companies in the high-tech and information technology industry.

Under his leadership, Arvato started the loyalty program DeutschlandCard, for example.

Arvato increased its focus on high-tech, information technology, and e-commerce services, three rapidly growing markets, while printing stagnated.

Under his leadership, Arvato acquired the insolvent e-commerce company Netrada in 2014, which led to a massive expansion in Arvato's market position in fashion logistics.

Bertelsmann appointed Fernando Carro as CEO of Arvato; he became a member of the Executive Board of Bertelsmann.

Since 2014, Arvato has been organized in so-called solution groups, which were introduced during the era of Achim Berg.

Arvato provides services needed after the sale of third-party products to end users, such as the repair and preparation of devices.

Since the 2000s, Arvato has helped fixing mobile phones, including devices from HTC Corporation.

Arvato provides many services related to the logistics of marketing and sales materials and other documents.

Arvato operates call centers and manages digital communication channels for its customers, for example.

Arvato provides solutions for media, commerce, and several other industries.

Arvato helps its clients with supply chain management, i e the provision of materials and products from manufacturing to the consumers.

Human resources and compensation policies of Arvato have repeatedly been discussed: In 2005, Arvato Direct Services built a call center in Cottbus, Germany.

Arvato was criticized for seeking more than usual financial support from the local employment agency.

Arvato rejected criticism in this particular case because decisions have been discussed with Ver.

In 2005, Arvato acquired the credit agency Infoscore, headquartered in Baden-Baden, Germany.

Besides the credit ratings, data protection at Arvato Infoscore was the object of media coverage several times.

The SWR provided evidence that Arvato Infoscore had used information from such penalty fares for credit ratings of some customers, too.

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