16 Facts About Chatr

Chatr Mobile is a Canadian mobile virtual network operator owned by Rogers Communications Canada targeting entry-level customers.

Chatr now offers coverage for most urban areas of Canada, and additional plans for certain cities.

Chatr network includes coverage comparable to other major Canadian wireless carriers.

In July 2022, as part of the Rogers Communications outage, many Chatr customers experienced issues, and in some cases complete cessation, of their mobile services.

Chatr offers plans ranging from $15 to $70, most of which include unlimited Canada-wide calling and international SMS texting.

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All Chatr plans include unlimited incoming texts and the call display, call waiting, call forwarding and group calling features.

When Chatr was launched, it initially only sold feature phones.

In 2018, Chatr added devices from Samsung to its line up along with one device from Huawei.

Chatr formerly gave each phone a nickname until its rebranding in 2015.

SIM cards from Chatr are compatible with any GSM or HSPA+ device, such as those designed to be used with Rogers Wireless.

Chatr received two accusations of breaching the Competition Act in Canada.

Chatr has been accused of violating the Competition Act because it is a fighter brand created by Rogers.

Shortly after its launch, Chatr published many advertisements claiming that their network has "fewer dropped calls than new wireless carriers".

In 2017, Chatr was awarded two silver CASSIES advertising awards, in categories for Brand Reawakening and Targeting.

Additionally, Chatr once ran its own self-branded retail stores, consisting of a network of kiosks from which customers could purchase phones, accessories, plans, top-ups, and more.

In Fall 2016, Chatr converted 54 Mobilicity stores and kiosks to Chatr-branded locations.