33 Facts About Etsy


Etsy, Inc is an American e-commerce company focused on handmade or vintage items and craft supplies.

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In 2021, Etsy had total sales, or Gross Merchandise Sales, of US$13.

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Shop owners are sent a bill at the end of every month detailing the fees Etsy has charged them, and they have until the 15th of the following month to pay the fees.

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Etsy has received criticism for its handling of customer data and privacy.

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Etsy is popular as a side-business, as well as a place to buy goods made from recycled and upcycled materials, along with less expensive or more unusual versions of mass-produced items.

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Product photos on Etsy tend to be editorial or artistic instead of commercial catalog style.

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Etsy Labs has a workspace that provides equipment and donated materials, where members gather to make items, take and teach workshops, and attend special events.

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Etsy was one of the main members of the Handmade Consortium, a 2007 effort to encourage buying handmade holiday gifts.

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Etsy has partnered with the retail chain West Elm to sell some Etsy products in its stores.

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In December 2012, Etsy opened a temporary holiday storefront in SoHo, New York City.

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On July 29, Etsy had its one-millionth sale and anticipated its two-millionth sale would occur mid-December 2007.

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In January 2008, Etsy received an additional $27 million in funding from Union Square Ventures, Hubert Burda Media, and Jim Breyer.

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At the time, a comparison of the two websites included complaints that on Etsy, items are difficult to find, the interface "feels slow", and the buying and selling process is United States-centric.

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Some longtime Etsy employees left the company in August 2008, including founders Haim Schoppik and Chris Maguire.

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Etsy acknowledged concerns about vendors selling other people's work as their own.

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In December 2010, Etsy said it had seven million registered users, and that it would continue to focus on a personal community feel as it grows larger, as that is part of what distinguishes it from eBay.

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Etsy then made changes to the site to better guard information regarding users' purchases.

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In May 2012, Etsy raised $40 million in Series F funding, and announced the company had become a B Corp.

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In that meeting and afterward, Etsy claimed the meaning of the word "handmade" should be redefined to encompass factory made.

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In June 2014, Etsy purchased A Little Market, a French e-commerce site for handmade goods, foods, and wine, for a mix of cash and stock valued at less than $100 million.

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The suit claimed that Etsy management knew of the rampant trademark and copyright infringement but did little to stop it, and in fact worked to hide this information from potential investors.

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In July 2019, Etsy acquired the music based marketplace Reverb for $275 million.

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In most locations where Etsy Payments is not available, new shops are unable to onboard to Etsy.

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In June 2022, Etsy announced the upcoming August launch of a purchase protection program for buyers and sellers.

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Etsy stated that an item that arrives damaged, does not arrive or does not match a description, will be refunded in full for the buyer.

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Etsy reported it would invest $25 million to cover the refunds for cases where the seller is not at fault for item damage or loss.

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Etsy has been compared to "a crafty cross between Amazon and eBay", and to "your grandma's basement".

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In September 2015, Etsy made further changes to its manufacturing policy with the launch of Etsy Manufacturing, a marketplace allowing sellers to connect with outside manufacturers to fabricate their products.

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Manufacturers must be reviewed and approved by Etsy to ensure they adhere to certain criteria, although Etsy will not conduct visits or in-person inspections.

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In February 2020, Etsy announced a new "risk free" product advertising program, replacing an existing system allowing sellers to purchase ads on platforms such as Google Shopping from within Etsy.

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Etsy expected at least "1 in 10" leads to come from these ads.

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Etsy reviews are permanent, and Etsy does not fact-check reviews.

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On 10 March 2022, due to banking sanctions, Etsy blocked accounts of all Russian customers including those living abroad and delisted all their goods, with the message of "Expanding business restrictions in the sellers' region".

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