Microsoft Kaizala is a secure messaging and work management software application for collaboration among users inside and outside of organizations, including the ability to send and receive instant messages, coordinate tasks, and submit invoices.
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Microsoft Kaizala has been optimised to work on 2G networks to enable connectivity in remote locations and offers features with offline support.
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Microsoft Kaizala has seen a significant adoption among Indian organizations such as YES Bank, Apollo Telemedicine, Republic TV, United Phosphorus Limited and Kendriya Vidyalaya Sangathan who are currently piloting the solution for their internal teams.
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In July 2019, Microsoft announced that Kaizala Pro's capabilities would be gradually adopted in Microsoft Teams over the next 12 to 18 months, and that Teams would eventually replace Kaizala as a single collaboration solution.
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Microsoft Kaizala was launched as a Garage project on 22 February 2016.
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Microsoft Kaizala was first used to effectively manage and coordinate a festival attended by 20 million people.
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Microsoft Kaizala has seen a strong uptake across banking and financial services to help customers connect and collaborate.
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Microsoft Kaizala expanded its operations in South Africa as part of enabling businesses to embrace the fourth industrial revolution and digitally transform their operations.
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Microsoft Kaizala connects users with their employees, irrespective of their physical locations, helps collect data even from large groups, assimilate insights and generate automated reports.
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Microsoft Kaizala will be integrated with its Teams collaboration platform in June–December 2020, according to Microsoft's blog post in June 2019.
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