Under the government's rail-led transport policy, the MTR system is a common mode of public transport in Hong Kong, with over five million trips made in an average weekday.
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Under the government's rail-led transport policy, the MTR system is a common mode of public transport in Hong Kong, with over five million trips made in an average weekday.
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Construction of the MTR was prompted by a study, released in 1967, commissioned by the Government of British Hong Kong to find solutions to the increasing road congestion problem caused by the territory's fast-growing economy.
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The MTR was immediately popular with residents of Hong Kong; as a result, subsequent lines have been built to cover more territory.
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MTR has served as a model for some newly built systems, particularly in China.
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MTR system has been extended numerous times since the railway merger.
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The M-stock of M-Train are the oldest trains on the MTR, built originally by Metro-Cammell and refurbished by United Goninan.
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Architecture of MTR stations is less artistic, instead focusing on structural practicability.
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All 93 stations on the MTR offer free Wi-Fi service with a limit of 15 minutes per session and a maximum of five sessions per day.
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The contract with the service provider, Shinetown Telecom, was expiring, and the MTR Corporation said that no one had tendered a proposal to take over the contract.
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Toilets have since been retrofitted into several existing MTR stations, including Sheung Wan station, Ngau Tau Kok station, Quarry Bay station, Mong Kok station, Prince Edward station, and Admiralty station.
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In late 2017 the MTR introduced breastfeeding rooms at 20 interchange stations.
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MTR has contracted with publishers for the distribution of free magazines and newspapers in MTR stations.
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MTR promotes reading of these newspapers by adding special coupons and promotion offers inside the newspapers, for example, a free trip to Lok Ma Chau or a free keyring.
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Except for the Airport Express, MTR fares are slightly lower when using an Octopus card compared to using single journey tickets.
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Ticket Suggestion and Route Suggestion functions are available on the MTR website; based on trip destination and travel pattern, they can recommend the lowest price ticket type for daily and non-daily commuters.
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Various campaigns and activities are taken to help ensure that the MTR is a safe system to travel on.
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MTR has finished installing the APGs on all of the above-ground stations of the MTR except on the East Rail line; they will be installed there as part of the Sha Tin to Central Link project.
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MTR Corporation came under fire in June 2011 after their work on the cross-border high-speed railway line encroached on a conservation area in Pat Heung, Yuen Long.
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The MTR Corporation admitted that 34 trees were felled by mistake; all were common native woodland species and no rare tree species were affected.
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MTR Corporation came under fire again in September 2011 after felling dozens of trees in Admiralty as part of construction work for the South Island line.
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The MTR system is facing pressure from increasing numbers of parallel traders who carry oversized baggage onto trains for resale in China.
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On 16 October 2018, four MTR lines suffered delays simultaneously, an unprecedented disruption to railway services.
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MTR stated that initial investigations showed that the problems were related to the computers that control the signalling system, and an in-depth investigation would be carried out.
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The MTR refused to provide CCTV footage filmed during the incident, helping to perpetuate these rumours.
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Similar incidents of varying scale have occurred multiple times later, leading to the criticisms that MTR is cooperating with the government to prevent citizens from attending protests.
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On 24 August 2019, MTR arranged a special train exclusively to carry riot police to Kowloon Bay station, which was closed to the public at that time due to the demonstration nearby at Kwun Tong.
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