Zipcar is an American car-sharing company and a subsidiary of Avis Budget Group.
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Zipcar is an American car-sharing company and a subsidiary of Avis Budget Group.
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Zipcar was founded in 2000 by Antje Danielson and Robin Chase.
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In September 2016, Zipcar announced that it had 1 million members across 500 cities in 9 countries, and offers nearly 10, 000 vehicles.
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Zipcar was co-founded by Antje Danielson and Robin Chase based on existing German and Swiss companies in January 2000.
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In February 2003, after difficulties in securing additional rounds of funding, the Zipcar board replaced Robin Chase as CEO with Scott Griffith.
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In July 2005, Zipcar secured $10 million in funding led by Benchmark Capital.
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On July 11, 2008, Zipcar announced it doubled membership in past year, including the Flexcar members it acquired, and now had 225, 000 members.
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On January 5, 2017, Zipcar announced that after a 6-month search they appointed Tracey Zhen as its new president.
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Zipcar's experience managing operations, dispersed and diverse teams, supply chain, customer service, engineering, and contact centers will aid in steering Zipcar into the future.
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Zipcar saw a significant swing in demand during the COVID-19 pandemic, with a falloff in demand in March 2020 and a surge in May Having taken cars off the road, the company had trouble keeping up with demand, causing a backlog at the customer service center.
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Zipcar was sued in 2009 and again in 2011 by customers alleging that they charged excessive or hidden fees.
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Zipcar launched its Zipcar for Business program in early 2004 to provide companies with discounts on Monday-Friday driving.
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Since the launch of the program, Zipcar has signed 10, 000 small, medium, and large sized businesses, as companies are increasingly adopting Zipcar's on demand car rental model as a cost-saving alternative for employee travel.
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Zipcar has partnered with over 600 colleges and universities across North America.
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Zipcar offers vehicles in different categories, such as economy cars, electric vehicles, hybrid vehicles, full-size cars, luxury vehicles (such as those from Audi, BMW, Mercedes-Benz, and other luxury manufacturers), SUV's, pickup trucks, and cargo vans.
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Zipcar offers the embedded Information Technologies it has installed in its fleet as a fleet optimization service through its FastFleet service.
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Later on in April 2010, Zipcar announced that it had acquired London-based car-sharing club Streetcar.
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In December 2010, Zipcar extended their option for another year through the end of 2011, and provided a monetary loan to Avancar, which is convertible into equity if Zipcar chooses to exercise the option.
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On October 17, 2012, Zipcar announced the completion of its Avancar integration.
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On January 22, 2019 Zipcar members received notification that the service would no longer be available as of midnight, February 28, 2019.
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Since 2014, Zipcar has started services in cities in North America, Europe, and Asia.
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Zipcar provides liability coverage of $100, 000 bodily injury per person, $300, 000 bodily injury maximum, and $25, 000 property damage per accident for members over 21 years of age who joined after March 1, 2015.
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For members under 21, Zipcar provides insurance coverage at state-mandated levels.
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Zipcar has received some scrutiny for their low coverage limits.
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