7 Facts About Citizens Advice

1. In 2016 Citizens Advice was appointed to the National Health and Wellbeing Alliance.

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2. At a national level Citizens Advice engages in policy research in order to recommend policy changes.

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3. In 2015 Citizens Advice piloted a webchat service allowing people to contact Citizens Advice advisers online both via online instant messenger service and via e-mail.

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4. In 2015 Citizens Advice adopted a rebrand dropping the 'Bureau' from its name.

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5. In 2015 Citizens Advice began to deliver Pension Wise guidance.

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6. In 2014 Citizens Advice took over the role that Victim Support played in supporting court witnesses.

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7. In 2014 Citizens Advice celebrated its 75th anniversary and in 2015 the charity was named Charity of the Year at the 2015 Charity Awards.

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