Northwestel Inc is a Canadian telecommunications company that is the incumbent local exchange carrier and long-distance carrier in the territories of Yukon, the Northwest Territories, and Nunavut.
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Northwestel was established in 1979 by its owner, Canadian National Railways, spinning off the "northwest" operations of Canadian National Telecommunications.
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Since then, Northwestel has become a direct subsidiary of Bell Canada, although still regulated by the Canadian Radio-television and Telecommunications Commission separately from Bell Canada, with its own method of regulation until 2007: rate of return.
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The 2003 order had the effect of eliminating an anomaly - Northwestel already had some customers in Alberta adjacent to Fort Smith, though not as far from Fort Smith as Fort Fitzgerald.
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In 2012 Northwestel complied with the CRTC's request for a network modernization plan, which resulted in considerable opposition from northern rival telecoms.
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In February 2013, Northwestel released a revised modernization plan, which president Paul Flaherty explained to the public.
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Until the 1980s, Northwestel's current operating area was characterized by north–south communications and transportation links.
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The completion of the fibre link in this area will allow Northwestel to provide internet service to the communities of Muncho Lake, BC and Toad River, BC.
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Originally approved by the CRTC to provide cable television in numerous communities across the north, the timing was poor as DTH satellite services became available; Northwestel Cable was unable to subscribe enough customers to make systems viable except in Norman Wells; the company in 1995 purchased the Mackenzie Media cable system in Yellowknife, the Performance Communications Corp.
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In 2005, Northwestel Cable purchased the Fort Nelson, British Columbia, system and upgraded it for digital and internet.
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In September 2007, Northwestel Cable took ownership of the WHTV Cablevision system in Whitehorse, and again, conducted upgrades.
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Northwestel introduced a form of cellular telephony in 1987 with the Aurora system developed by Novatel and widely used in Alberta.
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Northwestel is in a joint venture with the Dakwakada Development Corporation in Latitude Wireless deployment of cellular in 17 to 19 Yukon communities.
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