US West provided local telephone and intraLATA long-distance services, data transmission services, cable television services, wireless communications services and related telecommunications products to defined areas in Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming.
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US West was a public company traded on the New York Stock Exchange under the ticker symbol "USW" with headquarters at 1801 California Street in Denver, Colorado.
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US West became a pioneer in the introduction and rapid system-wide implementation of telephone technologies designed by Bellcore in the 1980s and 1990s.
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US West had ownership in the cable industry with its 1994 purchase of Atlanta-based Wometco and GTC cable operations and the subsequent purchase of Continental Cablevision, creating MediaOne Group Inc MediaOne, along with several ancillary businesses, was spun off as a separate company in 1998 from the traditional phone operations to form MediaOne Group.
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US West Communications was the first local telephone company to offer Caller ID service in 1991, nearly four years before any other local telco could do so.
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US West was one of the first companies in the United States to officially recognize and support its gay and lesbian employees.
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US West was accused by critics of failing to meet service needs within a reasonable time frame and of practicing predatory billing and collection methods.
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US West went through a period of union-management relations that bordered on positive during the early 1990s.
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US West was, at several times, involved in smaller litigation with other states within its service area for similar complaints from customers.
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Qwest Communications International, Inc was merged into US West and renamed Qwest with all of US West's direct subsidiaries becoming direct subsidiaries of Qwest.
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