42 Facts About Frontier Airlines

Frontier Airlines is a major American ultra low-cost carrier headquartered in Denver, Colorado.

Frontier Airlines was created by Frederick W "Rick" Brown, his wife Janice Brown, and Bob Schulman, the latter two having worked at the original Frontier Airlines.

In 1993, Continental Frontier Airlines was scaling back flights from Denver's Stapleton International Airport, and the three proposed a charter airline named AeroDenver Travel Services to fill demand on international routes, potentially in partnership with Condor Frontier Airlines.

Frontier Airlines was incorporated in February and went public in May 1994.

Frontier Airlines took delivery of its first Airbus aircraft in 2001 and simultaneously launched with it DirecTV in-flight television along with a new company livery.

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Frontier Airlines was the launch customer of the Airbus A318 in 2003.

In mid-April 2005, Frontier Airlines officially became an all-Airbus fleet, retiring its last Boeing 737.

In 2007, Frontier Airlines established a commuter airline subsidiary, Lynx Aviation, Inc, chaired by Dr Paul Stephen Dempsey.

On January 24,2007, Frontier Airlines was designated as a major carrier by the United States Department of Transportation.

On January 11,2007, Frontier Airlines signed an 11-year service agreement with Republic Airways.

Flights operated by Republic Airlines offered in-flight snack and beverage services similar to Frontier's mainline flights.

In February 2012, Frontier Airlines further reduced service to Milwaukee by cutting five more nonstop routes.

Frontier Airlines announced further layoffs in conjunction with this route change: up to 446 Milwaukee-area employees were affected by the job cuts that occurred between April 15 and 30,2012.

In November 2012, Frontier Airlines started low-frequency service between Orlando International Airport and Trenton–Mercer Airport, located in Ewing, New Jersey, which at that time, had no commercial service.

Frontier Airlines later expanded service several times from Trenton, and as of June 2016 services 11 destinations.

Frontier Airlines marketed both the Trenton-Mercer and Wilmington-Philadelphia airports as low-cost, low-hassle alternatives to the existing nearby commercial airports.

Frontier Airlines was the only commercial carrier at these two airports.

On January 1,2014, Republic Airways Holdings subsidiary Republic Airlines ceased its operation of Embraer 190 aircraft on behalf of Frontier.

In 2014, Frontier Airlines announced it would be transitioning into an ultra-low cost carrier.

Frontier Airlines announced that it would cut several flights and jobs at its Denver hub and transition them to different markets.

On January 16,2015, Frontier Airlines announced that it would close both its Denver and Milwaukee call centers, laying off 1,300 employees and outsourcing the jobs to call center company Sitel, which operates a large call center for Frontier Airlines in Las Cruces, New Mexico.

Frontier Airlines joined Spirit and Allegiant in June 2015 by eradicating its toll-free telephone number for customer service.

In June 2014, Frontier Airlines opened a crew base for flight attendants at Trenton–Mercer Airport.

In late June 2015, Frontier Airlines announced it had ceased service in Wilmington, stating it was not profitable.

In February 2015, Frontier Airlines announced that they would begin service to several destinations from Atlanta, adding the airport as a focus city.

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In early 2016, Frontier Airlines announced major route expansion from airports nationwide, including Atlanta, Chicago, Cincinnati, Cleveland, Orlando, and Philadelphia.

In June 2016, Frontier Airlines re-established service to John Glenn Columbus International Airport.

In December 2017, Frontier Airlines began service to Buffalo, New York, with service to Denver, Colorado, and Florida, including Miami, Fort Myers, Orlando, and Tampa.

Frontier Airlines had already previously turned over the role of president to Barry Biffle, formerly of Spirit Airlines.

In 2015, in an airline quality rating report by Embry-Riddle Aeronautical University and Wichita State University, Frontier was ranked amongst the five worst airlines in the United States, especially due to its rate of customer complaints and bumped passengers.

In 2020, class-action lawsuits against Frontier Airlines were filed after the company refused to refund airfare for customers who could not travel during the COVID-19 pandemic.

Frontier Airlines accepted part of the $25 billion in US government funds to offset financial damage to the airline industry during the outbreak.

Frontier Airlines adopted the ticker symbol ULCC, a nod to the company's ultra low-cost carrier business model.

In early 2022, Frontier attempted to acquire Spirit Airlines, another US-based ultra low-cost carrier in a cash-and-stock deal.

Similar to the "express" operations of other carriers, Frontier Airlines JetExpress was targeted for markets to and from Denver that do not generate traffic sufficient to support Frontier Airlines's smallest mainline jet, the Airbus A318, but could still offer lucrative business with a smaller jet.

On September 6,2006, Frontier Airlines created a new division of the holding company, known as Lynx Aviation, to operate Bombardier Q400 aircraft beginning in May 2007.

Frontier Airlines began branding these flights as Frontier Airlines Express in the spring of 2011.

On September 9,2014, Frontier Airlines introduced an updated livery, as part of a rebranding that saw the spokesanimals' roles increase.

In October 2016 Frontier Airlines took delivery of its first Airbus A320neo aircraft and became the second US operator of the type after Spirit Airlines.

Frontier Airlines was the launch customer of the Airbus A318; between 2003 and 2007, they took delivery of 11 of the type.

Frontier Miles is the frequent-flyer program for Frontier Airlines, replacing the EarlyReturns program, which existed from 2003 to 2018.

Frontier Miles can be earned by flying Frontier Airlines, using the Frontier Airlines World MasterCard, or by spending at partner hotels, car rental chains, cruises, and merchants.