20 Facts About Truphone

Truphone is a GSMA accredited global mobile network that operates its service internationally.

Truphone is headquartered in London and has offices in ten other countries, being spread across four continents.

Truphone offers eSIM-based GSM mobile services to both businesses and individuals, mobile phone calls and SMS recording services for businesses, remote SIM provisioning and related services, and has a customer base that includes more than 3,500 multinational enterprises in 196 countries.

Truphone was founded in 2006 by James Tagg, Alexander Straub and Alistair Campbell.

Truphone was originally formed to develop downloadable mobile VoIP applications for smartphones, using the integrated Wi-Fi connection on the device.

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Truphone's SIM based products are entirely separate from the Apps.

In 2012, Truphone had announced the intention to combine the SIM and App accounts for customers in the future, but their App service has since been discontinued.

In 2022, the Federal Communications Commission voted to fine Truphone for exceeding foreign ownership limits without FCC approval, noting that Russian oligarch Roman Abramovich and his children indirectly control a stake in the company.

Truphone SIM is a standard GSM service with patented technology that allows customers to have additional phone numbers for any or all of the countries where Truphone has MVNO partnerships with local operators.

Truphone uses these local points of presence to reduce the distance that mobile traffic has to travel.

Truphone offers local rates for calls, texts and data through commercial arrangements with mobile network operators in 66 countries around the world.

The Truphone Mobile Recording service is delivered with its wholly owned subsidiary TruObsidian, an organisation created out of the acquisition of Obsidian Wireless by Truphone in 2012.

Truphone SIM allows more than one mobile subscriber identity to be added onto the SIM, so a user can have a number for every country Truphone has an MVNO partnership with.

In September 2013, Truphone partnered with BT to market Truphone Mobile Recording service to help firms meet new financial market regulations in the US.

Truphone has MVNO agreements with operators in Australia, Germany, Hong Kong, Poland, Spain, the Netherlands, United Kingdom and the United States.

Truphone was the first carrier in the world to launch an eSIM enabled app in the APP store in November 2018.

Truphone's old VoIP application, was a separate product to the Tru SIM, allowing users to make calls over the internet to landline and mobile phone contacts, and free calls to other Truphone App users.

Truphone applications used the Session Initiation Protocol open standard, that competes with other VoIP standards such as UMA and proprietary protocols such as the Skype protocol.

Truphone maintained that it is governed by and complies with the same 'lawful intercept' laws as every other telecommunications company.

In September 2016, Truphone announced that the Truphone App would close on Monday, 21 November 2016.