Videotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Videotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
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Videotron is the fifth-largest wireless carrier in Canada, with nearly 1,700,000 mobile subscribers as of Q2 2022.
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Videotron was established in 1964, under the name "Telecable Videotron Ltee" as northern Montreal's first cable television network.
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From 1966 to 1969, Videotron expanded by acquiring several cable networks in many regions of the province of Quebec.
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Videotron acquired Tele-Metropole in 1986, the largest private French-language television company in North America.
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On January 24,1990, Videotron launched Videoway terminals in Quebec, the first interactive television system in North America.
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In September 2018, Videotron began beta testing for Fizz, a discount brand on its network.
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Videotron serves 1,830,400 cable television customers, including over 1,517,600 digital cable subscribers.
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Videotron serves areas in eastern Ontario, such as Rockland and the surrounding municipality of Clarence-Rockland, as well as parts of New Brunswick near the Quebec border.
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On July 29,2004, Videotron announced plans to launch a telephone service using VoIP technology by the first half of 2005.
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Videotron launched its cable phone service in late 2004 to compete with Bell Canada and Telus.
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Videotron announced that about 2,500 customers had already subscribed to this service, following a trial conducted in the fall of 2004.
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Videotron was the first cable provider in Canada to launch cable phone service.
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Infrastructure work for a pre-4G HSPA+ wireless network was done over the span of three years, Videotron now having its own cellular communications resources.
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In 2013, Rogers and Videotron struck a 20-year deal, enabling Videotron to share its network with Rogers Wireless.
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In 2016, Videotron revamped its plans, allowing customers to make unlimited calls, send and receive texts and use data in the United States as well, due to partnerships with US carriers.
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Videotron has outsourced customer service centers that include Utopia, Gexel Telecom and Atelka.
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In 2007, Videotron formed a partnership with Xceed Contact Center to outsource some of the call centers to Egypt.
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