16 Facts About Direct Energy

Direct Energy LP is a North American retailer of energy and energy services.

Direct Energy was founded in Toronto in 1986 and now has more than four million customers in Canada and the United States.

Direct Energy was founded in Toronto in 1986, as a competitive energy retailer.

In 2010, Direct Energy acquired Clockwork Home Services making Direct Energy the largest energy and home services retailer in North America.

Direct Energy acquired a number of upstream assets, including gas reserves and power generation facilities.

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Direct Energy owns and operates approximately 4,600 natural gas wells in Alberta, most recently acquiring natural gas assets from Suncor Energy and Shell Canada.

Direct Energy announced in January 2012 that it will move its corporate headquarters from Toronto to Houston within the next 12 to 18 months.

In early 2014, Direct Energy partnered with Nest Labs to create a plan that would include a smart thermostat.

In Canada, Direct Energy has operations in Ontario, Alberta, British Columbia, Manitoba, Quebec, Saskatchewan, Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador.

Residential customers and small business, Direct Energy offers fixed price electricity and gas plans, as an alternative to the local utility or in competition with the local competitive energy providers.

Direct Energy is a regulated gas and electricity provider in Alberta, operating under the Direct Energy Regulated Services brand.

Direct Energy encourages volunteerism within their organization through internal company policies, award programs, and grants.

Direct Energy encourages their employees to take their first step into community involvement by offering one paid volunteer day a year.

May 2004 - Direct Energy was fined $157,500 CAD in 2003 after investigators discovered 25 of their sales agents were forging contracts to trap Ontario and US citizens into long-term energy contracts.

Direct Energy was fined over $5,000 in penalties for the damages caused by the negligence.

March 2014 - An Alberta judge has certified a class action lawsuit against Direct Energy alleging the company violated the Criminal Code and Canada's Interest Act.