13 Facts About Frontier Communications

Frontier Communications Parent, Inc is an American telecommunications company.

Frontier Communications previously served primarily rural areas and smaller communities, but now serves several large metropolitan markets.

In May 2009, Frontier announced that it would acquire Verizon Communications' landline assets in Arizona, Idaho, Illinois, Indiana, Michigan, Nevada, North Carolina, Ohio, Oregon, South Carolina, Washington, West Virginia, and Wisconsin for $8.

However, in West Virginia, Frontier Communications acquired Verizon West Virginia, formerly The Chesapeake and Potomac Telephone Company of West Virginia, a former Bell System unit.

When combined with its existing subsidiary Citizens Telecommunications Company of West Virginia, Frontier became the incumbent local exchange carrier telephone company for all but five exchanges in the entire state.

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Ninety-two percent of people in Frontier Communications's existing service area had access to broadband, while just 65 percent did in the newly acquired areas, with a goal to reach 85 percent in three years.

In February 2018, Frontier Communications started with an 8 percent year-over-year decline in revenue, outpacing attempts to cut costs.

In January 2020, Bloomberg News reported that Frontier Communications was "asking creditors to help craft a turnaround deal that includes filing for bankruptcy by the middle of March", amidst declining revenue.

Frontier Communications kept the name "FiOS" for the fiber systems and licenses it acquired from Verizon.

Frontier Communications later retracted the rate increases and installation fee, but has not reclaimed franchises in the cities that it relinquished and not before losing Fiber TV subscribers.

In parts of upstate New York and other rural markets Frontier Communications offers only DSL Internet service to its customers using traditional copper wires.

Frontier Communications agreed to spend at least $150 million on improving its broadband infrastructure in the region, and promised to discount the rate for users who were affected and until the advertised speeds were implemented.

Frontier Communications argued that these fees are necessary in order to cover the additional costs of supporting equipment that is not provisioned by Frontier itself.